Terms and Conditions
Sonicotrip packages are part of a marketing plan that aims to exclusively promote Vacation Club Sales and their destinations.
The packages have a certain of requirements to fullfill:
- Our packages are mostly exclusive for couples, married or not, but living togheter.
- Depending on the package, it is available only for couples aged 25 to 70 or 30 to 65 years of age.
- Travelers must have one or two majot credit card in their names. Visa, Mastercard or American Express.
- On the second or third day of your stay, you must attend 120 minutes presentation of the Vacation Club with a representative that will present the benefits to becoming a member with no purchase required.
Other things to know:
- Resort must be first destination of travellers on location. Guests must speak fluent English, Spanish por Portuguese without need of an interpreter.
- The deadline for use of appropriations is 12 (twelve) months, counted from the date of grant and may be used by the user in whole or in part, upon availability.
- Packages are not valid for Christmas, New Year, Holy Week or commemorative dates in the region (consult with Sonicotrip if necessary).
- Price per couple based on double occupancy, requiring the purchase of only one voucher for package validation.
- Generally, they are not valid for groups. It is considered Group 2 or more known couples (friends or family) traveling together on the same date.
- They are not valid for travel and timeshare agents and airline employees. Cannot be attending or participating in a sporting event, convention, or family reunion.
- They include two children, depending on the package, up to 3, 6, 12 or 17 years old.
- Airfare tickets are not included
- Reservations are handled directly by SonicoTrip. Book via e-mail firstname.lastname@example.org at least 25 days before desired check-in date.
- The subject of the email should be “Resort name – Sonico Trip “and the content should inform the full name of the travelers, date of birth, telephone number, e-mail and check in / check out date.
- When making a reservation, it is necessary to fill the reservation form and letter of terms and conditions of the package.
- The delivery of the confirmation letter is made within 72 business hours
- Proof of airline tickets is required up to 20 days before the check-in date, otherwise the reservation will be canceled.
- At the moment of reserve, a Booking Fee is paid. The amount depends on the pacakge.
- Amounts related to taxes and administrative fees are paid at check-in time. Depending the resort.
Rescheduling / Cancellation Policy:
- The user will have a term of seven (7) calendar days from the date of purchase to apply for cancellation obtain full refund of the amount paid.
- After this period, requests for cancellation will result in the value to be paid is converted into credits for use in a new purchase within the site SonicoTrip.
- Depending on the package, date changes are subject to a fee, or in some you have up to a free date change.
- In case of cancellation after receiving hotel confirmation until 25 days before the travel will mean the total package loss.
- In case of no-show at the booked date or cancelation within 14 days or less, the fee is $ 450. There will be no refund.
- In case of no-show at the Vacation Club presentation, the fee is $ 300. There will be no refund.
- COVID insurance: if you cannot travel due to infection, you do not lose the money or the package, but you must present a medical certificate before the check-in date
- For more information, contact Sonicotrip.