90-120 minute resort preview required. ! Your resort preview rate includes breakfast plus an exciting and educational 90-120 minute sales presentation about the benefits and savings opportunities with our resort partner’s vacation ownership program. There is no obligation to join or purchase and the rest of the vacation is yours to enjoy. For complete eligibility requirements for the special rate, please see terms & conditions link at the bottom of the page.
Rivera Maya, México

Sandos Caracol

Unlimited meals and drinks + open bar for a couple and 2 kids up to 12 yrs 🏖️✈️😃🍹


All Inclusive

Open Bar
Not included

Length of stay

If you want to extend your stay

Book Option

Product price: $550.00
Order total:
? You can come back any time in the next 18 months and book, so don’t lose this opportunity.

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Sandos Caracol Eco Resort is one of the few all-inclusive resorts in Playa del Carmen with a gigantic waterpark which is suitable for guests of all ages.


Our outdoor waterpark is one of main highlights of the resort with 19 slides ranging from adrenalin-pumping kamikaze slides, medium sized body-slides, to slow child friendly ones. Complete with lagoon-style cascades, interactive elements, sun loungers, refreshment bar, and everything you need to make a big splash on vacation.


The white sand beach is the perfect spot to relax beneath the palm trees with an exotic cocktail or two. Guests who are feeling adventurous can rent kayaks, paddle boards, and snorkelling gear or even organize a dive trip with the in-house dive centre to one of the local coral reefs.


For people who love lounging beside the pool there are lots of different swimming pools to choose from. The main pool is where all the action is, with water volley ball and other fun games going on throughout the day. Guests will also find quiet chill out pools perfect for catching up on some reading or just dreaming the day away beneath the warm sun.


An all-inclusive vacation in Playa del Carmen isn’t complete without great food and exotic drinks. At Sandos Caracol Eco Resort guests have a number of cool bars and enticing restaurants to choose from. These include Italian style buffets, Brazilian steak houses, A La Carte options, Asian cuisine, vegan cuisine, Mexican food, beach bars, pool bars, and much more.


In addition to the water park and multiple pools, there is much more to do during your Playa del Carmen vacation at Sandos Caracol Eco Resort. There are various daily activities that you can participate in, such as beach volleyball, water polo, tennis, jungle walks, yoga sessions, water sports, and much more. Every night there are exciting shows as part of our "Teatro del Pueblo" program, including the popular Pre-Hispanic show "Sacred Fire Ceremony". Parents will be delighted to know that there is a fully supervised kids' club where they can drop off the little ones for some private time.


As most famous all inclusive eco resorts in Mexico, Sandos Caracol is full of nature and wildlife just waiting to be discovered. You’ll find ancient freshwater sink holes formed by underground rivers, natural jungle lined waterways, and a variety of exotic bird species and mammals roaming around the resort. To truly delve into the magical nature of the Riviera Maya why not take a romantic river boat ride through the meandering river and try and spot our resident Howler Monkeys.


Sandos Caracol Eco Resort is one of a handful of all-inclusive eco-hotels in Mexico. The resort uses sustainable energy such as solar power along with sophisticated water treatments to reduce both the carbon footprint and the impact on the surrounding environment. We also engage in a variety of different initiatives designed to benefit the local community, as a guest you can take part in these programs and learn more about the indigenous people of the region. The resort has also rescued lots of abused and neglected animals and acts as somewhat of a nature reserve (biosphere reserve) where endemic species can thrive and live free from poachers and exploitation.

Come and experience the magic of the Riviera Maya for yourself and discover why Sandos Caracol Eco Resort is one of the best all-inclusive resorts in Playa del Carmen.

Restaurants & Bars
Terms & Conditions

Congratulations! As a qualified participant, Sandos Hotels is pleased to provide you the opportunity to enjoy this incredible offer saving up to 75% off the regular price. This promotional package includes all meals, drinks, sports, entertainment and wellbeing pool and beach activities, and non-motorized water activities. Apart from complying with the requirements and attend a club presentation from 90 up to 120 minute, there are no other obligations. Participants must meet the Resort requirements described below:

 Married couples, at least one of them must be between 28 and 70 years old when attending the Sales Presentation. They must present valid photo IDs that include their age, same last name and address as their spouse. Otherwise, their children in common (proven) or Marriage Certificate will serve as proof of marriage for married couples. Their annual combined income must be at least $60,000 USD. Married couples must attend the Sales Presentation together.

 Cohabitating couples, at least one of them must be between 28 and 70 years old when attending the Sales Presentation. They must present valid IDs that include their age and same address as their partner. Otherwise, their children in common (proven) will serve as proof of cohabitation. Their annual combined income must be at least $60,000 USD. Cohabitating couples must attend the Sales Presentation together.

 Must have a steady legally recorded job. Full time employment only, part time does not qualify for this promotion. Retirees accepted only if one has legally recorded job (pensions or retirement money do not participate)

 Qualified Prospects must present at the time of the Sales Presentation at least one (1) personalized valid major credit card such as MasterCard, Visa or American Express (corporate credit cards, Discover credit cards, extension credit cards, debit cards and debit cards that function also as credit cards are NOT accepted).

This promotion is for natural born Americans and Canadians, and Mexicans (not including Quebec).

 Each Qualified Prospect must present a valid ID such as a passport and drivers license at the time of the Sales Presentation.

 Speak and write fluent English or Spanish and be able to read and sign a legally binding agreement without the help of a translator.

 All adult travelers must attend together to the 90-120 minute Sales Presentation of the vacation club at the hotel.

 At the moment of check-in to the hotel, the reception will ask for a guarantee deposit on the Qualified Prospects credit card for the amount of 750 Usd which will be canceled at the moment the guest checks out of the hotel and has complied with all the requirements detailed on this document.

 This package does not apply for clients traveling for special events, as it is informed but not limited to, Group Travel, Weddings and Conventions.

 First night of vacation must be in a Sandos hotel.

 Travelers who do not meet these requirements will lose their status of being a Qualified Prospect for this package resulting in the travelers paying the rack rate of the hotel for total of the stay.

 The following do not qualify for this promotion (Minivac) and therefore will lose their status as a Qualified Prospect resulting in the payment of the hotel rack rate: a) travel agency and retired people. b) Single clients do not quality for this promotion. c) Anyone who has attended in the past the Vacation Club Sales Presentation at any Sandos hotel, including members or former members of the Vacation Club belonging to the hotel chain. d) Participants who had attended or will attend a sales presentation in another hotel 30 days before or 30 days after their stay at the resort. e) Participants that have used or will use a similar type of package 30 days before or 30 days after their stay at the hotel. f) Any person whose name is not the original name on the reservation (this Minivac package is not transferable). g) If friends and/or family are traveling together with different confirmation numbers, none of them will qualify for the promotional package and will be required to pay the rack rate.

It is the guests responsibility to contact the concierge to schedule the appointment for the 90-120 minute Sales Presentation of the hotels. • The Sales Presentation can not take place on the first day or last day of the guests vacation stay in the hotel. • Participants can not have any type of appointment scheduled on the same day of the Sales Presentation. • If you find flights arriving very early (00:01 to 4:00 am) please talk to your travel agency to add that extra night to your package and avoid inconvenients

  • By signing this letter, the participants agree and comply with all terms and conditions mentioned previously. Any verbal or written agreement made with the agency that is not contained in this letter, is NOT valid. In case of noncompliance with any of the requirements, the reservation will be cancelled, so if the participants wish to stay in the hotel, they must pay the rack rate on the understanding that the money paid to the travel agency for the promotion will NOT be taken into account to settle the payment thereof.



Are the Packages real? Is the site reliable?
Of course the products are real! We have exclusive deals with the offered resorts, which makes possible to provide very high discounted rates to you.

Our packages are guaranteed, thousands of customers in Brazil and Latin America and traveled with us since 2010, we have worked very hard to make their travel dreams come true.

Check the regulations of the offer you are interested in and ensure your vacation!

Why is it so cheap?
The discount rate of our packages have been designed focusing on a specific target and that’s what make possible for us to provide you a low price.

Our partner hotels subsidize part of the travel price in order to get the target audience they need to visit their Vacation Club (no purchase necessary).

Is the package valid?
Please check the qualifications for taking advantage of each package.

Case is within the validity period for purchase and booking then the packet is valid.

How do I buy?
The purchase is made directly on the site, prices are in USD with credit or debit card.

It’s easy: select the package, click on purchase, complete your registration data and confirm the operation.

After the approval of the card the system generates a voucher code / order will be sent to the e-mail registered in the purchase.

If you prefer, you can also make payment by transfer into our bank account, but remember that owning a credit card is necessary, in order to qualify and take advantage of some offers.

Please submit your information in order to receive news and promotions.

When can I travel?
Each offer has its own validation terms and specific qualifications, please check them in our site.

If for any case you have questions or you want to extend your holidays, do not hesitate to contact us.

How can I book my package?
After making the purchase on the site, send your ID and voucher to: booking@sonicotrip.com and let us know your travelling dates you want and full names of the guests.

In response, we will send you a form with the terms and conditions so you can fulfill, sign and send back to us.

As alter my reservation after confirmation?
You can change the date of your stay, number of guests, guests name or type of room, always following the cancellation policy that is the same used to changes.

Please contact us to answer your query.

How much time does the confirmation process take?
After receiving the booking documentation, we send it to the hotel booking the order is formalized with the hotel, and up to 72 hs business days of confirmation voucher is sent to the e-mail registered passenger.
Ho can I cancel my hotel reservation?
Send an e-mail to: booking@sonicotrip.com requestion it to our team, who will provide the process to follow for cancellations, including fines collected by the hotel and SonicoTrip.
Is Airfare included?
No, the airfare tickets are not included in our packages. If you want a recommendation on where to buy them, contact our reservations team.
I have no age specified in the offer or I’m out of the regulation profile. I can buy?
Unfortunately we did not manage to change the rules of the tender, if not within the profile is not possible booking.

The qualifications is what makes our discount possible. Check with our reservations team other package options, we have many interesting things to offer!

Can I buy two or more packages and stay more days?
The offers are not acumulative and may be used only 1 promotional package per couple per trip.

If extending the stay like this is possible, check availability and value of extra nights to our reservations team.

Can I include kids in the package? Or can I include minor aged over specified in the offer?
We have packages including minors, and others where it is possible to include them.

Check with our reservation availability and values ​​agreed with age and travel dates, because the rates change seasonally.

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To get in touch with us and have the latest news, Follow us on:


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